Quality Customer Service.

IASB Company Building

Incorporated in May 1976, Industrial Automation (M) Sdn Bhd has grown from a modest beginning operating or small-scale, to owning nine distribution networks located throughout Peninsular Malaysia and Singapore.

Industrial Automation is the distribution arm of the Vitar Bros Group or Companies, a leading supplier of Industrial electrical and electric products in Malaysia. As the sole distributor and manufacturer of many reputable brands of a wide range of electrical ,lighting system and automation products, the Company ranks as one of the largest and most progressive distributors in the electronics industry.

The Company’s business activities encompass buildings, factory and process automation systems with services and products ranging from general electrical components to a more specialized instrumentation in programmable logic control and SCADA software. With more than 30 years of experience in this field, we have complete confidence in our ability to provide better solutions in industrial automation and electrical controls.

With a proven back track record of excellence, Industrial Automation is currently planning to expand its services to Sabah and Sarawak under administration of the management team. The company’s aspiration to expand is largely centered on its Vision and Corporate Mission.


IASB Company Building
Vision

To be a pivotal role in the supply of automation and control solutions.

Mission

To become the leading total solution provider in Industrial Automation & Electrical Controls, and progressively work towards professional through self-development and enhancement of “Quality Customer Service”

The corporate management comprises a team of professional expert, who collectively bring with them more than 100 years of experience in the electronics industry, into the Company.

Armed with a workforce of more than 100 staff members in the entire network the sales and marketing team constantly strives to uphold the Company’s philosophy of meeting and solving customer’s needs by providing real solutions to customer’s applications whilst ensuring better service efficiently and effectively to all customers in the Peninsular and Singapore.

Centralized Logistic Centre

Industrial Automation houses a full-fledged logistic centre, which occupies an area of up to 16,700 square feet. This logistic centre will regularly house up to 20 million worth of inventory and employs the latest information and digital technology to enhance the Company’s supply chain competencies. To ensure timely delivery, the stocks are monitored on a daily basis according to market demands and growing trends.


IASB Company Building
Resources

The Company operates 9 distribution networks nationwide. Supported by an exceptional Sales team, it employs more than 60 highly trained sales engineers to ensure quality standards and full satisfaction of customers.

To upkeep staffs competence, the Company has established a training centre, which provides regular seminars and courses to its young and dynamic sales personnel. Thanks to the dedication and support of its staff, the Company has grown by leaps and bounds.


IASB Company Building
Showroom & Workshop

The Company prides itself on owning the 1st and only hypermarket concept showroom in Asia, which showcases its latest products and the latest technology employed in its operation.

To ensure customers receive only the best service, the Company houses its own workshop to accommodate modifications, minor assembly and customization of its products and services in a more efficient manner. This saves time and cost for local customers who seek repair or claim services from the Company.

 
Sales Support & Advice

We strive to maintain the highest level of service excellence by providing customers with access to our friendly and helpful support consultants. Professionally trained, our consultants are ready to serve your needs and requirements by :

  • Giving advice regarding general product usage.
  • Offering tips and suggestions.
  • Clarifying documentation.
  • Providing product updates.
Competitive advantage

At industrial Automation, we don’t just offer the best, most innovative solutions in industrial automation and electrical controls. We offer you much more. We offer a way of conducting business that makes your dealings with us much more efficient and easier.


Flexibility we practice flexibility in customizing our products.
Commitment we are committed to serve every customer, which is why we do not impose any minimum order to accommodate both large and small orders.
Service we provide support service such as consultation, design, repair and training.
Excellence we have an excellent track record and good corporate reputation.
Technology we utilize a computerized system for business transactions and procurement.
Professionalism we ensure full professionalism with our specially trained, experienced and competent work force.
Industries We Serve

Building School, Office, University, Complex
Oil and Gas Petrochemical, Refinery
Electrical Power Generation, Distribution, Transmission
Manufacturing Food and Beverage, Glass, Microelectronics (Semiconductor), Cement
Others Automobile, Textile, Plastic & Rubber, Paper & Pulp